Sterling Real Estate

Home is Where the Heart Is!

Emergencies

 

 


Shannon Ferry-Moser

Broker Owner

Multi-Million Dollar Producer

1414 W. Randol Mill Rd.

Suite 200

Arlington, TX 76012

(817) 274-5339

Fax: (877) 557-0534

[email protected]

 

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Emergencies

 

 


  WHAT IS CONSIDERED A  MAINTENANCE EMERGENCY?

 

  • RUNNING WATER THAT CANNOT BE SHUT OFF
  • PLUMBING STOPPAGES INSIDE OR OUTSIDE
  • NO HEATING DURING FREEZING TEMPERATURES
  • NO AIR CONDITIONING DURING EXTREME SUMMER TEMPERATURES 
 
An emergency is a situation that is life threatening or poses an immediate danger to your health and safety. IN CASE OF FIRE, MEDICAL OR POLICE EMERGENCIES, CALL 911 IMMEDIATELY. Maintenance emergency line pager :
(817) 327-6578 The emergency maintenance line exists for your convenience and protection. Please page us after hours or on weekends, otherwise call our office. If you think you have a maintenance emergency PLEASE CALL!!!  
 
WHAT IS NOT CONSIDERED AS AN EMERGENCY?
 
  • AIR CONDITIONERS AND HEATERS NOT WORKING AT FULL CAPACITY
  • AIR CONDITIONING LEAKS
  • LEAKING FAUCETS
  • MALFUNCTIONING APPLIANCES 
 
A non-emergency is a situation that does not pose an IMMEDIATE threat to your health and safety.  All non-emergencies should be reported to the management office in writing as soon as possible.
 
 
REMEMBER THAT ALL REPAIR REQUESTS MUST BE IN WRITING, INCLUDING EMERGENCY SITUATIONS AFTER YOU HAVE VERBALLY REPORTED THEM. 
 
 
 
Please contact us if you have any questions